The Care Quality Commission
  • Hospital
  • NHS hospital

Derriford Hospital

Overall: Requires improvement read more about inspection ratings

Derriford Road, Crownhill, Plymouth, Devon, PL6 8DH (01752) 202082

Provided and run by:
University Hospitals Plymouth NHS Trust

Important: We are carrying out a review of quality at Derriford Hospital. We will publish a report when our review is complete. Find out more about our inspection reports.

Report from 8 November 2024 assessment

Contents

Ratings - Urgent and emergency services

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Good

  • Responsive

    Requires improvement

  • Well-led

    Requires improvement

Our view of the service

Date of on-site assessment 12-13 March 2024. Dates of desktop assessment between 14 March to 10 May 2024. We carried out a responsive assessment of Urgent & Emergency Care (UEC) at Derriford Hospital in response to concerns shared with Care Quality Commission (CQC) regarding people accessing the Emergency Department (ED). We also reviewed evidence submitted from staff at the trust. We reviewed 4 key questions: Safe, Effective, Responsive and Well-led. The overall rating for this service is requires improvement. We rated the key questions and the service overall as requires improvement as we identified breaches of regulations. The trust was still failing to provide care and treatment in a safe way for service users.

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