• Hospital
  • NHS hospital

Mount Gould Hospital

Overall: Requires improvement read more about inspection ratings

Mount Gould Road, Plymouth, Devon, PL4 7QD (01752) 202082

Provided and run by:
University Hospitals Plymouth NHS Trust

Report from 12 December 2024 assessment

Ratings - Diagnostic imaging

  • Overall

    Not rated

  • Safe

    Not rated

  • Effective

    Not rated

  • Caring

    Not rated

  • Responsive

    Not rated

  • Well-led

    Not rated

Our view of the service

Date of assessment 20 February to 28 March 2024. Previously, we inspected and rated diagnostic imaging combined with outpatient services at Mount Gould Hospital. However, diagnostic imaging is now a separately rated service. This assessment did not cover all parts of our Single Assessment Framework, therefore we have only updated scores and ratings for those areas which we have assessed. We will carry out future assessments to cover other parts of the Framework and will update our website with our findings. During this assessment we looked at 2 quality statements in the responsive key question and found areas of good practice. The service provided appropriate and accurate information to meet people's needs. The service was accessible and people were supported when using the service.

People's experience of this service

During this assessment we collected people’s experiences by reviewing information from the service’s Family and Friends Test, which is a survey to gather people’s experiences of care. This showed that most people had accessed the service in line with their expectations or sooner and that most people received adequate information about their x-ray and how they would access the results.