This service is rated as
Good
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Allure Weight Loss on 25 April 2022 as part of our inspection programme.
The service provides non-surgical balloon treatments for weight management to private (fee-paying) patients.
The company director is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- The service had systems and processes in place to manage risk and keep patients safe.
- The service demonstrated they provided an effective service and had systems in place to closely monitor activity and performance.
- Patient feedback about the service was positive.
- The service was responsive to the needs of its patients and was able to offer treatment at various sites across the country.
- The service had expanded since 2020 and the leadership team demonstrated they were able to effectively manage the service.
The areas where the provider should make improvements are:
- Have a system in place to retain medical records in line with Department of Health and Social Care (DHSC) guidance in the event that they cease trading.
- Have a system in place to document the premises and equipment checks had been completed.
- Add the addresses of where the service is delivered to their CQC statement of purpose.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care