Bedhampton Nursing Home and Specialist Care Unit

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

The provider had systems in place to support staff well-being. Staff told us they enjoyed working at Bedhampton Nursing Home and felt valued and well supported. Other than ‘Staff wellbeing and enablement’, we did not assess any other quality statements during this assessment in this domain. Our last assessment under our old methodology rated this domain as good and we have no evidence to indicate this has changed.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Staff were positive about working at Bedhampton Nursing Home. For example, 1 staff member said, “I love it here.” All staff said they were supported by each other and described being a good team. Staff were grateful for the support they received from their managers and reported feeling like they were trusted to do a good job. There was 1 situation where staff told us they could have been better supported. We discussed this with the manager, and they had plans in place to address this.

Policies about the wellbeing, support and performance of staff were in place. An employee assist programme was utilised to support staff’s wellbeing. Regular meetings and supervision took place, so staff had opportunities to discuss concerns and receive feedback from managers.