We carried out a review of the data available to us about Durlston Lodge on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Durlston Lodge, you can give feedback on this service.
Durlston Lodge is a residential service providing accommodation and personal care for up to a maximum of six people. The service provides support to people with learning disabilities and autism. At the time of our inspection there were five people using the service.
Durlston Lodge is situated near Trowbridge, in its own grounds and away from the road. It is modern and well presented both internally and externally. There is room for the people who live there to spend time together or apart as they choose.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support:
People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. However, the policies and systems in the service did not always support this practice. The provider had introduced a system of “safe staffing” which meant there was a limit to the numbers of agency staff the registered manager could use impacting people’s quality of life?. Since the inspection we were told that the provider has stopped this system.
Right Care:
People were supported in a way that promoted their dignity and privacy and in a person centred way. Staff were trained in how best to support people and when needed the provider delivered person specific training. Families felt that the staff treated the people they supported with consideration and respect.
Right Culture:
The values of the manager and assistant manager were positively aligned to the ethos of ensuring autistic people lead inclusive lives. We observed staff working in a person centred way with the people they support, ensuring that they were making choices around their day to day activities wherever possible.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 December 2020 and this is the first inspection. The service has been inspected whilst under the management of the previous provider on 12th December 2019 and had been rated as Good
Why we inspected
The inspection was prompted by a review of the information we held about this service. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.