- Care home
361 The Ridge
Report from 26 February 2024 assessment
Contents
Ratings
Our view of the service
361 The Ridge provides accommodation with personal care for up to 12 people with a learning disability and autistic people. At the time of this inspection there were 11 people using the service. Assessment activity started on 5 April 2024 and ended on 10 May 2024. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The home followed the principles of Right Support, Right Care, Right Culture. The model of care and setting maximised people's choice, control and independence. For example, people were supported to participate in their chosen leisure activities on a regular basis and to access their local community. There were effective systems and processes in place to make sure people were protected from abuse. Staff understood how to reduce risks to people, to keep them safe from injury or harm whilst ensuring people were not subject to any unnecessary restrictions. Staff were recruited safely and there were enough staff to meet people’s needs. Staff received training appropriate to their role which included specific training support for people with a learning disability and autistic people. The home was fully accessible, clean, and well maintained.
People's experience of this service
We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. People were observed to be relaxed and comfortable while living at the home. People received help and support from a kind and compassionate staff team. People were supported to live safely and comfortably at the service, free from abuse or harm. People received safe support with their medicines by staff who had received training and who had been assessed as competent. Staff treated people with dignity and respect and involved them as equal partners in their care. Staff supported people to be as independent as possible and respected their rights. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.