We carried out a review of the data available to us about 101 Cheam Road on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about 101 Cheam Road, you can give feedback on this service.
About the service
101 Cheam Road is a residential care home providing personal care to five people with learning disabilities, epilepsy and autism. The service can support up to seven people.
People’s experience of using this service and what we found
Right Support
The service provided support to people in a clean and safe environment. Refurbishment works were in the process of being carried out with some work already completed, such as the newly decorated kitchen and lounge and replacement flooring throughout the home. Repair work was still required on the downstairs bathroom flooring as was the refurbishment of people’s bedrooms and the annexe. We saw these works were on the maintenance schedule and we were told by the deputy manager it was planned for this work to be carried out soon.
People benefitted from an interactive and stimulating environment.
People were encouraged to be as independent as possible and had choice and control over how they were supported. People’s risks were assessed and the risk management plans in place informed staff how to protect people from abuse.
The service made reasonable adjustments for people so they could be fully involved in discussions about how they received their support, including support in the community.
Staff enabled people to access specialist health and social care support.
Staff supported people to make decisions following best practice in decision-making. Staff communicated with people in ways that met their needs.
Right Care
People’s care and support plans reflected how their needs would be met. Their plans included information about how to support people’s wellbeing and their wishes to maximise their enjoyment of life.
People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to people’s individual needs.
Staff were trained to meet people’s changing needs effectively. Staff had training on how to recognise and report abuse and they knew how to apply it.
People’s privacy was protected.
Staff administered medicines safely and ensured the environment was clean.
People ate well and chose how they received their personal care.
People were able to access health services regularly and healthcare professionals were involved in supporting people’s wellbeing.
Right culture
Good quality assurance and a wide range of service audits were in place and were used to identify where improvements were needed. The service worked hard to make timely improvements to enhance people’s quality of life.
People and those important to them were involved in planning their care. Staff asked people, their families and other professionals for their views about the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for the service under the previous provider was good, published on 17 December 2019.
Why we inspected
We undertook this comprehensive inspection to check whether the service was applying the principles of right support, right care, right culture.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
The overall rating for the service is good. This is based on the findings at this inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect. If we receive any concerning information we may inspect sooner.