We carried out a review of the data available to us about KASE Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about KASE Care, you can give feedback on this service.
KASE Care is registered to provide nursing and personal care to people living in their own homes. This included people with complex health conditions such as acquired brain injury, spinal cord injury and neurological conditions. At the time of our inspection, 11 people were being supported by the service.
People’s experience of using this service and what we found
People’s individual needs were assessed and care plans and risk assessments in place to help staff support people safely and in accordance with their preferences. Staff had received safeguarding training and knew how to act on any concerns.
There were enough staff available to meet people's needs. Systems were in place for the safe management of medicines. People were supported to take their medicines as prescribed. Staff received appropriate training and on-going competency checks to ensure they administered medicines safely.
Some staff files did not contain full pre-employment checks. The registered manger took immediate action to rectify this. We have made a recommendation about the provider’s recruitment processes.
People were supported to maintain good health and access health care professionals. Where appropriate, staff worked closely with health care professionals and recommendations were followed by staff. People were supported with their nutritional and hydrational needs.
People were complimentary about the kind, caring attitude of staff and were satisfied with the care and support they received. Staff treated people with dignity and respect and people's independence was promoted. The registered manager and provider were committed to supporting and empowering people to lead fulfilling lives.
People, relatives and staff were asked for their views to help drive improvements. Staff felt supported by the registered manager and received on-going training, spot checks and supervision. The service worked in partnership with other health and social care professionals to ensure people’s care and support needs were met.
Care plans detailed how people liked to be supported. People were consulted over their care and support needs and were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager was committed to providing high quality care. Staff felt valued and well supported by management. Systems were in place to monitor the quality and safety of the service and to drive improvements.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 22 September 2020 and this is the first inspection.
Why we inspected
This was a planned inspection based on the length of time the service was registered and when they commenced providing a regulated activity.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.