Ashton Manor Care Home Also known as Evermore Care Ltd

Ashton Manor Care Home, is a new, purpose-built care home in the South of Lancaster near the university. The home is on three floors with lift access to the upper floors. There are a variety of communal areas including a small cinema room, foyer seating, lounges, hairdresser and dining room. People’s bedrooms are ensuite and spacious. The home is decorated and furnished to a high standard. The home is registered to provide care and support to up to 67 people. At the time of inspection there were 39 people living in the home.

People's experience of using this service and what we found

People living in the home received good quality safe care from committed and caring staff. People were supported by enough staff who had been recruited properly. We have made a recommendation about recruitment systems in the safe domain of this report.

Staff received supervision and support from the management team. Not all staff had received supervision as regularly as detailed in the providers procedure. We have made a recommendation about supervision in the effective domain of this report.

People’s needs had been thoroughly assessed, care records provided good insight for staff on the specific support people needed and how they preferred this to be provided. Staff were trained in health and social care.

People’s background and life experiences had been recorded. Activities which reflected people’s choices had been provided. This included recordings of ballets and concerts.

The home was well managed by a management team who were committed to achieving high-quality care for people. People living in the home, their relations and staff praised how well the home was managed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at the last inspection

This service was registered with us on 24 September 2020 and this is the first inspection.

Why we inspected

This was the first inspection for this newly registered service.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.