Updated 6 November 2019
Modality Medical Services Limited is the registered provider of Modality Medical Spa – Birmingham. The Spa is an independent healthcare provider located in Birmingham. The service operates from first floor accommodation based at 251 Soho Road, Handsworth, Birmingham, B21 9RY. More information about the service can be found on their website www.modalitymedicalspa.co.uk.
The service provides cosmetic dermatological minor surgery to private fee-paying patients. The service provides treatment to children and adults. The service also provides aesthetic treatments that are out of scope of regulation, we did not look at these during the inspection.
Between July 2018 and May 2019, the service carried out 17 minor surgical procedures. The provider told us patients accessing the service are mostly from a South Asian or African-Caribbean ethnic background.
Parking is available behind the Spa. The service has access to a minor operations room, waiting area, lift, toilets and two other rooms used for aesthetic treatments.
The service is registered with CQC to provide the following regulated activities:
• Diagnostic and screening procedures
• Surgical procedures
• Treatment of disease, disorder or injury
The service is open Monday to Friday 9am to 5pm and 9am to 7pm two Thursdays a month. Appointments for minor surgery are available on a Wednesday between 2pm and 5pm, Thursday 9.30am and 4.30pm, and on a Friday between 10am and 3pm. The provider employs two part time doctors (male), and two aesthetians who also cover reception. The service uses healthcare assistants employed by the provider.
The provider employs a clinic manager and governance manager for all the provider’s independent health services. They are based at the provider’s head office located at 55 Terrace Road, Orsborn House, Birmingham, B19 1BP. Patients can book appointments by calling the Spa, in person or through email.
The service does not provide out of hours cover. Staff explain to people when aftercare information is given, they can call the service between 7am and 5pm Monday to Friday or if it is an emergency they need to attend A&E or a walk-in centre.
How we inspected this service
During this desk-based inspection on 9 October 2019 we reviewed information the provider returned to us to check that the provider had made improvements in line with our recommendations.