18 March 2022
During a routine inspection
Rosebery is a residential care home registered to provide personal care to adults aged over 18. The home is registered to provide care for one person. The home can support people that have a learning disability and people that have autism. The building is a terraced house on a residential street, with a good-sized garden and space to park cars.
People’s experience of using this service and what we found
People were kept safe as staff had good knowledge about risk and were experienced in how to meet people’s needs. A person supported told us, “I feel secure and well supported here.” People chose to have support for taking their medication and this was managed safely.
People benefited from a stable and consistent staff team who received good inductions and training. People were fully included in decisions about how to decorate their rooms and were involved in shopping and cooking meals.
A person told us, “The staff treat me with respect and talk to me like I’m an adult.” Staff were caring and respectful. People were involved in decisions about their care and care plans were person centred. Staff were committed to supporting people to be independent and move on to more independent living situations.
Staff encouraged people to maintain relationships and supported them to take part in activities in the local area. People told us staff knew their likes and dislikes and care was planned around this.
People benefitted from effective governance of the service. The appointment of a new manager resulted in better support for staff, and the home had a positive and enthusiastic culture. Staff told us managers had an open-door policy and they could talk to them anytime for advice and informal support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. The service had a homely and comfortable atmosphere and people were involved in the design and environment.
Care was person centred and people told us their dignity and privacy were respected. Staff had good knowledge about how to support people and gave them time and space when needed.
Staff supported people to lead confident and empowered lives. People were supported to reach their goals, for example going shopping and meeting friends independently.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 17 July 2020 and this was the first inspection.
Why we inspected
This was the first inspection for the home. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.