We carried out a review of the data available to us about KD Healthcare Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about KD Healthcare Ltd, you can give feedback on this service.
KD Healthcare Ltd is a domiciliary care service providing personal and nursing care to people in their own homes. It is registered to provide care for older people and younger adults, including people with dementia and a physical or sensory disability. At the time of the inspection, one person was receiving live in care.
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service
Relatives said people received care from caring staff who knew their relative well. They were confident staff had the skills to care for people. One relative told us, “I feel I don’t have to worry about my family member when I am not there”.
The provider was working through the actions highlighted in February 2022’s improvement plan. Audits and checks were being strengthened to ensure there was clear oversight of the service. This included staff recruitment, training and supervision.
People’s needs and any potential risks were assessed before they first used the service. Care plans developed with people which included their needs and preferences. Staff appropriately supported people with their medicines, nutrition and health needs, based on guidance in people’s care plans.
There was a positive culture at the service and staff and people’s representatives felt listened to. Also, that any issues or concerns they raised would be acted on. The registered manager and staff understood their roles and responsibilities and the aims of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 18 June 2020 and this is the first inspection.
Why we inspected
This is the service’s first inspection since registering with the Care Quality Commission.