10 February 2021
During an inspection looking at part of the service
We found the following examples of good practice:
There were designated entrances for visitors and separate one for staff. The staff entrance was near to the staff room which gave them direct access without having to go through the main building.
There were a number of staff rooms for different groups of staff, for example, carers, caterers, housekeepers, to help enable social distancing when staff arrive, leave and take breaks. There were maximum numbers of staff allowed in each staff room at any one time.
There were a number of rooms assigned for the putting on and removing of personal protective equipment (PPE) at appropriate places within the home to ensure that staff had facilities right where they needed them.
The use of rooms had been thought about creatively with the main reception being used for handovers and an area for food trolleys to be left for staff to access at meal times, due to its central position, and not for the entry of visitors. A bathroom had been commissioned as a store for clinical waste and contaminated laundry prior to collection due to its location and the short distance to an exit and collection point.
We were assured that this service met good infection prevention and control guidelines as a designated care setting.