Archived: Dyneley House

Updated 5 November 2018

Dr Michael Gould and Dr Jawad Abu Al-Timman are a partnership delivering private general practice services at Upland Road Surgery, 2 Upland Road, Leeds, West Yorkshire, LS8 2SQ. In addition to the private general practice services, the partners also provide General Medical Services (GMS) under a locally agreed contract with NHS England for 20 patients at Dyneley House residential home. The care staff working at Dyneley House and responsible for the residents’ accommodation and personal needs were employed separately. At the time of our inspection the partners were in the process of registering the private GP service with the Care Quality Commission and therefore this report outlines our findings for the NHS services provided at Dyneley House only.

The partners have provided GMS services to Dyneley House for over 20 years and the patient population are aged between 80 to 100 years of age. Therefore, during this inspection, we only looked at the care and treatment relating to older people, people with long term conditions, people whose circumstances make them vulnerable and people experiencing poor mental health (including people with dementia).

We were advised during our inspection that the majority of patients spoke English as their first language. Patients who did not speak English as their first language had support from family members.

As part of our inspection we spoke with two GP partners, two staff members at Dyneley House and two residents. All of the comments we received were positive about the service received.

The partners are registered with the Care Quality Commission to provide the regulated activity of treatment of disease, disorder and injury

The partners visit Dyneley House routinely on a weekly basis, in addition they respond to any additional requests for visits as and when required. The partners are contactable between the hours of 9am and 7.30pm Monday to Friday and 9am and 4pm on Saturdays.

Out of hours care is provided by Local Care Direct which is accessed by calling the NHS 111 service.

Updated 5 November 2018

The service was not rated at this inspection. This was the first inspection of this service conducted by the Care Quality Commission.

The key questions at this inspection are rated as:

Are services safe? – not rated

Are services effective? – not rated

Are services caring? – not rated

Are services responsive? – not rated

Are services well-led? – not rated

We carried out an announced comprehensive inspection of the NHS medical services provided by Dr Michael Gould and Dr Jawad Abu Al-Timman at Dyneley House on 16 August 2018. This inspection was carried out as part of our inspection programme and was the first inspection of this provider.

At this inspection we found:

• The partners provided responsive, continuous care to patients at Dyneley House.
• The partners had provided this service for approximately 20 years.
• Patients were managed on an individual basis with regular reviews being carried out as and when they were required. We were informed that resulted in very low unplanned admissions to secondary care.
• Patients we spoke with on the day were happy with the care and treatment provided.

The areas where the provider must make improvements as they are in breach of regulations are:

• Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.

The areas where the provider should make improvements are:

• Review and improve the storage of written paper patients’ records to ensure they are kept in a safe manner.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 5 November 2018

Updated 5 November 2018

Updated 5 November 2018

Updated 5 November 2018

Updated 5 November 2018

Updated 5 November 2018