3 February 2022
During an inspection looking at part of the service
We carried out an announced inspection of The Northwood Clinic on the 14 October 2021 where the service was rated good overall and for all key questions, with the exception of well-led. Where we issued a breach of Regulation 17 (Good Goverance) of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The full report of the previous inspection can be found by selecting all reports linked for The Northwood Clinic on our website www.cqc.org.uk.
The provider was registered for the regulated activity of surgical procedures at The Northwood Clinic on 6 April 2020.
The service provides cosmetic treatments to people over the age of 18 years.
The Northwood Clinic is registered with CQC under the Health and Social Care Act 2008 for thread lift treatments which are carried out by a registered health care professional. The other cosmetic services provided are exempt from CQC registration, these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
We carried out a focused inspection on the 3rd February 2022, to review the improvements made by the service in response to the breach of regulation.
We have rated the service Good overall.
We have rated the service Good for providing a well led service.
Our key findings were:
- At our previous inspection on the 14 October 2021, we rated well-led as requires improvement because we were unable to be assured that the recently implemented goverance systems were sustainable. At this inspection we found the provider had responded to our findings and had fully embedded the new goverance and risk systems.
- Structures, processes and systems to support good governance and management were clearly set out, understood and effective.
- There was an effective, process to identify, understand, monitor and address current and future risks including risks to patient safety.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care