We carried out an announced desktop review at James Street Group Practice on 23 April 2021. Overall, the practice is rated as Good.
Following our previous inspection on 19 May 2016, the practice was rated Good overall and for all key questions, but requires improvement for providing services for people whose circumstances may make them vulnerable because at that time:
- Reviews were not being carried out for patients with a learning disability
- Fewer than 1% of patients had been identified as carers
The full reports for previous inspections can be found by selecting the ‘all reports’ link for James Street Group Practice on our website at www.cqc.org.uk
Why we carried out this review
This review was a review of information without undertaking a site visit inspection to follow up on:
- Ratings carried forward from previous inspection
How we carried out the review
Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our reviews differently.
This review was carried out in a way which enabled us to evaluate up-to-date evidence without carrying out a site visit. This was with consent from the provider and in line with all data protection and information governance requirements.
This included:
- Conducting staff interviews using video conferencing
- Requesting evidence from the provider
Our findings
We based our judgement of the quality of care at this service on a combination of:
- information from the provider.
We have rated this practice as good overall and good for all population groups.
We found that:
- The practice was now carrying out reviews for patients with a learning disability and had one of the highest uptakes of reviews in the local area
- There had been a significant improvement in the number of patients identified as carers.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care