Archived: InVent Health West Sussex

Invent West Sussex is a domiciliary care agency providing nursing and or personal care to children and adults living with families or in their own homes in the community. CQC only inspects where people receive nursing and or personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection the service was supporting twelve children under the age of sixteen years, who have complex nursing and or health care needs, some children had additional learning disabilities.

At the time of the inspection InVent West Sussex were providing waking night support and some daytime and at school support for children living in their family homes.

People’s experience of using this service and what we found

Parents and professionals told us where staff were consistent, the care was good.

Children's privacy, dignity and confidentiality were respected by caring staff. Staff listened to children and their parents and communicated with them in the most accessible way.

Children were encouraged to be as independent as possible and staff spoke proudly of children's achievements. Parents told us they felt their children were well supported by regular staff.

There were policies and procedures regarding the safeguarding of children and adults and staff knew what action to take if they thought anyone was at risk of potential harm.

Risk assessments were carried out to make sure children received their care safely and had opportunities to take part in their own care. Assessments were age appropriate and promoted their independence.

Medicines were managed safely, and staff had a good knowledge of the medicine systems and procedures. Staff had received training and had competency assessments of their practice

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.

Right support:

• Model of care and setting maximises people’s choice, control and

Independence. Care is provided in the child’s family home, with care staff working in partnership with the parents and child

Right care:

• Care is person-centred and promotes people’s dignity, privacy and human

Rights. Plans are centred on the needs and preferences of the child. Parents spoke highly of their regular carers developing positive relationships with the child and family and knowing them well.

Right culture:

• Ethos, values, attitudes and behaviours of leaders and care staff ensure people

using services lead confident, inclusive and empowered lives. InVent promotes diversity in its workforce and staff told us managers were flexible and supportive.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

This service was registered with us on 17 April 2020 and this is the first inspection.

Why we inspected

This was a planned first inspection following registration with the Care Quality Commission (CQC).

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.