We carried out a review of the data available to us about The Office on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Office, you can give feedback on this service.
The Office is a supported living service providing personal care to five people living in a bungalow adjacent to the organisation’s office. The service is registered to support people with autism and/or a learning disability, mental health needs and physical or sensory needs.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. There was a strong focus on supporting people to be independent, develop their skills and access their local community. This enabled people who used the service to live as full a life as possible and achieve the best possible outcomes.
There were enough staff with the right skills and experience to provide the care and support people needed. Staff told us they felt well supported by the management team and were confident raising concerns or suggestions.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Care plans were appropriate for the service and people were fully involved in the development of the care plans.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 17 October 2019 and this was the first inspection.
Why we inspected
The inspection was carried out to enable us to give the service a rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.