Niche Care Wakefield

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

Responsive- this means we looked for evidence that the service met people’s needs. At our last inspection we rated this key question as requires improvement. At this assessment the rating remains requires improvement. We looked at 1 quality statement. Improvements were needed in recognising people most at risk of experiencing inequity in their outcomes through robust care planning.

This service scored 50 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

There was a lack of involvement from people and their representatives in designing and reviewing care records to support their independence, choice and control. Care plans and risk assessments were limited as they did not include people’s preferences.

Staff and leaders told us they knew people well, understood their needs and requirements and promoted these preferences. However, knowledge around people experiencing inequity in care needed developing. We suggest the provider seek advice from a reputable source

Shortfalls in care plans and risk assessments did not account for the needs of people who were most at risk of experiencing inequity in care.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.