20, 21 February 2014
During an inspection looking at part of the service
During our most recent inspection we spoke with four members of staff, the manager and two people using the service.
Both of the people we spoke with said they had no concerns about abuse. One person using the service told us 'I think it is very safe, I have no concerns about that.'
We found that there was no quality assurance system in place to ensure the care planning documentation was up to date with peoples current care needs. This meant that people were not protected against the risk of receiving inappropriate or unsafe care.