Updated 23 March 2023
We undertook a follow up focused inspection of Wollaston Dental on 13 March 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Wollaston Dental on 25 May 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe ,effective or well-led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We then undertook a focused follow up inspection on 25 July 2022. We found that although improvements had been made towards providing safe, effective and well-led care, the practice were not fully compliant with the relevant regulations.
You can read our report of that inspection by selecting the 'all reports' link for Wollaston Dental practice on our website www.cqc.org.uk.
As part of this inspection we asked:
- Is it safe?
- Is it effective?
- Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found this practice was providing effective care in accordance with the relevant regulations.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
Background
Wollaston Dental is in Stourbridge and provides private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with specific needs.
The dental team includes 1 dentist,1 trainee dental nurse, 1 receptionist, and 1 acting manager who is also a dental nurse. The practice has 1 treatment room.
During the inspection we spoke with 1 dentist, the acting manager and the receptionist. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
Monday to Friday from 9am to 3pm