• Care Home
  • Care home

The Swallows Residential Care Home

Overall: Requires improvement read more about inspection ratings

Helions Bumpstead Road, Haverhill, Suffolk, CB9 7AA (01440) 714745

Provided and run by:
Donna Burrows and Harold Burrows

Important: The partners registered to provide this service have changed. See old profile

Report from 20 May 2024 assessment

On this page

Responsive

Good

Updated 11 October 2024

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 62 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Person-centred Care

Score: 3

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Care provision, Integration and continuity

Score: 1

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Providing Information

Score: 2

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Listening to and involving people

Score: 3

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in access

Score: 3

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in experiences and outcomes

Score: 3

We did not look at Equity in experiences and outcomes during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Planning for the future

Score: 3

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.