We carried out a review of the data available to us about Lanark Care Ealing on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Lanark Care Ealing, you can give feedback on this service.
Lanark Care Ealing is a domiciliary care service. It provides personal care to people living in their own homes in the community. The service supports people with a range of needs such as physical disability, frailty due to older age and dementia. At the time of this inspection there were four people using the service.
People’s experience of using this service and what we found
People and their relatives liked their care workers and said they received good support with their personal care, taking their medicines and with their meals. They said care workers were reliable, kind and communicated well with them.
Staff told us they were happy working for the service. They said the registered manager was supportive and helpful. The registered manager and staff told us that they found the training helpful. There were good systems in place to supervise and monitor staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The management team carried out regular audits and contacted people using the service regularly to seek their feedback.
Why we inspected
This service was registered with us on 31 January 2020 and this is the first inspection.
Recommendations
We have made one recommendation to ensure that records are audited more thoroughly to ensure safe and high quality care is consistently provided.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.