Background to this inspection
Updated
22 December 2015
This unannounced inspection was to follow up requirement notices issued following our inspections on 16 and 23 March and 16 April 2015. Since that inspection Chloe-Care has ceased to provide ambulance support to urgent non-emergency providers. Patient transport services are provided to two trusts in Lancashire, including transport between hospital sites and home from hospital.
In order to review compliance with the requirement notices issued at the last inspection parts of the safe and well led domains were inspected. We did not inspect any areas in the effective, caring or responsive domains.
Updated
22 December 2015
This unannounced inspection was to follow up requirement notices issued following our inspections on 16 and 23 March and 16 April 2015. Since that inspection Chloe-Care has ceased to provide ambulance support to urgent non-emergency providers. Patient transport services are provided to two trusts in Lancashire, including transport between hospital sites and home from hospital.
In order to review compliance with the requirement notices issued at the last inspection parts of the safe and well led domains were inspected. We did not inspect any areas in the effective, caring or responsive domains.
Improvements had been made since the last inspection and the actions required had been completed which resulted in the service being safe and well led.
These improvements included additional training for staff, assessments of staff competence, the production of documentation to record working practices and the introduction of governance systems.
Professor Sir Mike Richards
Chief Inspector of Hospitals
Patient transport services
Updated
22 December 2015
Improvements had been made since the last inspection and the actions required had been completed which resulted in the service being safe and well led.
These improvements included additional training for staff, assessments of staff competence, the production of documentation to record working practices and the introduction of governance systems.