The Care Quality Commission
  • Doctor
  • GP practice

Rosmellyn Surgery

Overall: Good read more about inspection ratings

St Clare Medical Centre, St Clare Street, Penzance, TR18 3DX (01736) 333090

Provided and run by:
Dr S J Williams and Partners

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Rosmellyn Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Rosmellyn Surgery, you can give feedback on this service.

During an inspection looking at part of the service

We carried out an inspection of Rosmellyn Surgery on 28 August 2019 following our annual review of the information available to us, including information provided by the practice. Our review indicated that there may have been a significant change to the quality of care provided since the last inspection.

This inspection focused on the following key questions:

  • Effective
  • Well-led

Because of the assurance received from our review of information we carried forward the ratings for the following key questions:

  • Safe – Good
  • Caring – Good
  • Responsive – Good

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good for the provision of Effective and Well-led services and for all population groups. The overall rating is Good.

We found that:

  • Patients received effective care and treatment that met their needs.
  • The practice had a comprehensive programme of quality improvement activity and routinely reviewed the effectiveness and appropriateness of the care provided.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • There was compassionate, inclusive and effective leadership at all levels.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • There were governance structures and systems which were regularly reviewed.

Whilst we found no breaches of regulations, the provider should:

  • Continue to promote uptake of health monitoring for patients with long-term conditions.
  • Continue to promote the uptake of cervical screening.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care