18 October 2013
During a routine inspection
The premises were kept clean and a dental nurse was able to explain all aspects of infection control and decontamination of instruments to us. We saw evidence that staff kept up-to-date with best practice guidance and carried out regular self-audits to monitor the quality of their work.
We spoke to five people who used the service by telephone and they all spoke highly of it. One person told us that they had been nervous about having dental work carried out, but they had received an 'excellent service' at this practice and 'now I don't worry at all'. Staff members were pleased to be working at this practice, because, as one of them told us, they saw 'the patients are really happy'.