Archived: Insight Platform

Updated 18 April 2017

Insight Platform is a community substance misuse service provided by Blenheim CDP. The service has operated since 2014. The service was registered with the Care Quality Commission in May 2016 to deliver the regulated activity: treatment of disease, disorder or injury.

Insight Platform is commissioned by Haringey Council to provide a service for children, young people up to 21 years and families who are affected directly or indirectly by the misuse of drugs or alcohol.The service provides psychosocial, harm reduction and family interventions. These interventions aim to develop clients’ resilience and improve family dynamics. This includes 'Hidden Harm' work to support children and young people through one-to-one and peer interventions to increase self-resilience and decrease the impact of parental substance misuse. The service does not provide any medically prescribed treatments or medicines. At the time of the inspection, the service had approximately 80 clients.

The service is commissioned to provide a service for:

• Children and young people who are using alcohol and drugs to support them with their health, wellbeing, relationships and education

• Parents and care givers who do not have substance misuse problems themselves, but who need to develop skills to help with their child’s or other family member’s substance misuse problems

• Parents with substance misuse problems who need to develop their parenting skills

• Parents known to childrens services who misuse substances who need an integrated substance misuse and parenting service.

The service supports clients by providing advice and information and age-appropriate practical and emotional support. Clients can access one to one tailored interventions and group work sessions. The service receives referrals from a variety of sources including schools, social workers in childrens services, substance misuse services and the probation service.

The service has a registered manager. We have not previously inspected the service.

Updated 18 April 2017

We do not currently rate independent standalone substance misuse services.

We found the following areas of good practice:

• Staff fully involved clients of all ages in the process of assessing and treating their needs. Clients had clearly defined recovery goals.

• Risk management and safeguarding procedures were effective. Staff worked in partnership with other organisations to reduce the risk of harm to clients.

• Staff in the service had the skills and knowledge to work with clients and families where substance misuse was an issue. The service provided a range of individual and group work interventions to support clients.

• Staff ensured consent to treatment was obtained from clients in accordance with legal requirements.

• The commissioner of Insight Platform reported that it was effective in terms of the numbers of clients supported and the outcomes of interventions with clients with complex needs.

• Staff were positive about working for the service. They were supported by their managers to provide a high quality service.

• The service was seen by clients as welcoming and friendly. They said the interventions provided by staff helped them to reduce risks and improve family relationships. They said staff listened to them and acted on their views.