21 October 2014
During a routine inspection
Letter from the Chief Inspector of General Practice
We inspected Lings Brook GP Practice on 21 October 2014. This was a comprehensive inspection. The practice was selected because we had not inspected it previously.
Lings Brook GP Practice is managed by Virgin Care Coventry LLP under an Alternative Provider medical Services (APMS) contract. The contract also covers Kings Heath GP Practice but this location is separately registered with CQC and was not visited as part of this inspection.
The overall rating for this practice is ‘Good’.
Our key findings were as follows:
- The practice met the needs of its population by working closely with other stakeholders to ensure that patients’ health and well-being needs were met.
- Although the practice had been challenged in providing access to GPs due to staff turnover, they had taken steps to improve that access and continuously reviewed how the changes they had made were impacting upon patients.
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
- ensure that the responsibilities held by the clinical lead are shared with the recently recruited salaried GPs and practice nurse.
- actively promote the availability of health interventions such as seasonal flu vaccinations in the practice and on the website.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice