The Care Quality Commission
  • Doctor
  • GP practice

Archived: Dr Mohammed Roshan

Merlyn Vaz Health And Social Care Centre, 1 Spinney Hill Road, Leicester, Leicestershire, LE5 3GH (0116) 246 1311

Provided and run by:
Dr Mohammed Roshan

Important: This service is now registered at a different address - see new profile
Important: The provider of this service changed. See new profile

All Inspections

16 January 2014

During a routine inspection

On the day of our inspection we spoke with seven patients and with seven members of staff including GPs and the practice manager. All the patients were positive about their experiences with the service. One patient told us, 'My parents brought me here and I have brought my children here. The staff on reception are lovely and really helpful. It's a good practice.'

We saw that care and treatment were planned and delivered in a way that met patient's needs. One patient told us, 'The doctors listen and take the time to explain everything."

We saw that care was delivered in a clean environment preventing the risk of infection to patients and staff. Patients told us they found the surgery clean.

Staff received training in safeguarding (protecting vulnerable adults and children). They were aware of the appropriate agencies to refer any concerns to.

We saw evidence that staff were well trained and supported to deliver care to an appropriate standard.

There were established quality monitoring systems in place to assess and monitor the quality of service that patients received. There were methods to obtain patient feedback and an active Patient Participation Group.