The Care Quality Commission
  • Doctor
  • Independent doctor

True Face Aesthetics

Overall: Good read more about inspection ratings

381 Brinsworth Road, Brinsworth, Rotherham, S60 5EF 07402 774111

Provided and run by:
True Face Aesthetics Ltd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about True Face Aesthetics on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about True Face Aesthetics, you can give feedback on this service.

2 June 2021

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at True Face Aesthetics on 2 June 2021 as part of our inspection programme. This was a first rated inspection for the service that was registered with the Care Quality Commission (CQC) in April 2019.

True Face Aesthetics provides a range of aesthetic and weight management treatments.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. True Face Aesthetics provides a range of non-surgical cosmetic interventions that are not within CQC scope of registration, such as, micro needling, light therapy, dermal fillers and facial peel. Therefore, we did not inspect or report on these services.

Fifteen people provided feedback about the service. All the feedback we received was positive about the service and care and treatment provided.

Our key findings were:

  • The service provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Patients were treated with kindness and respect and were involved in decisions about their care.
  • The service had adjusted how it delivered services to support and meet the needs of patients during the COVID-19 pandemic.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

The areas where the provider should make improvements are:

  • Review training records held and make all records of training undertaken available on site.
  • Review process to verify identity to ensure consistent approach in line with policy and procedure.
  • Consider developing a written major incident plan.
  • Consider a written risk assessment to support the decisions about which emergency medicines should be held in relation to the services provided and in line with Resuscitation Council UK guidance.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care