The Care Quality Commission
  • Dentist
  • Dentist

Toebridge House Dental Practice

1279 High Road, Whetstone, London, N20 9HS (020) 8446 9878

Provided and run by:
Mr Ravi Patel

Important: The provider of this service changed - see old profile

All Inspections

During an assessment under our new approach

We carried out this announced inspection on 28 May 2025.

We found the practice had met regulations.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

Patients’ care and treatment was provided in line with current guidance.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Infection control procedures in place were effective. The practice had effective systems to identify and manage risks.

Toebridge House Dental Practice is in the London Borough of Barnet and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms.At the time of our inspection, there was a total of 20 staff, of which there were 8 dentists, 7 dental nurses, 2 dental therapists, 1 dental hygienist, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses,1 receptionist and the practice manager.

30 August 2013

During a routine inspection

Patients told us they were happy with the service. One patient said, 'I've always found them very good.' Another patient said, 'my experience has been good. They are conscientious and caring.'

Patients referred to good communication with the dentist they saw. One said, 'they always say what they are going to do,' and a second said, 'they give sufficient information, are clear on options and what needs to be done.'

Patients told us they were treated with respect and that they were asked about their medical history. One patient said, 'they always ask my medical history when I visit. Another patient said, 'I've been coming for six years and they are always respectful.'

The treatment plans we saw contained clear information about the treatment provided to patients. The patients we spoke to said that they had been asked to sign consent forms and we saw examples of these. Staff had been provided with a range of relevant training. Patients had been asked to give their views via a patient survey and there was relevant information about the service, health care and how patients could complain on display in the waiting area.

There were records confirming that the decontamination equipment had been serviced regularly and that daily checks were being undertaken. There had also been regular audits of the decontamination process.