CC Kat Aesthetics

Updated 29 January 2024

CC Kat Aesthetics is operated by CC Kat Aesthetics Limited and registered at this location in February 2019 after operating elsewhere in Birmingham since 2008. The service provides day case cosmetic surgery to self-funding patients aged 18 years and over and private dentistry.

The service has a dedicated surgical suite with admission room, operating theatre, and recovery room as well as consultation and post-operative care rooms. A dental suite is located within the hospital and is equipped for implants, orthodontics, and cosmetic treatments. The service provides day case surgery although provision is in place in the event a patient needs extended recovery time overnight.

Services are provided from a converted property in Edgbaston set in private grounds with a garden and car park.

The service has 2 registered managers in post and is registered to provide the following regulated activities:

• Surgical procedures
• Diagnostic and screening procedures
• Treatment of disease, disorder, or injury

The service provides unregulated aesthetic services, such as laser skin treatment. We do not inspect unregulated care and these services are not included in the report or reflected in the ratings.

Updated 29 January 2024

Our rating of this location improved. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service-controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment and managed pain relief well. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. The service had expanded access times.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions.
• Staff understood the emotional impact of cosmetic surgery and worked with patients to manage expectations and support positive body image and mental health.
• The service planned care to meet the needs of people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills through an extensive programme of engagement. Staff understood the service’s vision and values, applied them in their work, and used provider standards to challenge the status quo. Staff felt respected, supported, and valued. They were focused on the needs of patients receiving care and creating a working environment that promoted innovation and development. Staff were clear about their roles and accountabilities.
• The service engaged meaningfully with patients and the wider cosmetic surgery community to plan and manage services and all staff were committed to improving services through research and exploration of new evidence-based practice.

However:

• There was room for more consistency in the use of wipeable furniture in some areas to promote better infection control.

At our last inspection of the service, we found a breach of Regulation 12 under the Health and Social Care Act 2008. This reflected a need for improved medicines management processes and better governance arrangements. At this inspection we found significant and sustained improvements along with areas of innovative practice.

Updated 29 January 2024

We rated this service as good because it was safe, effective, caring, responsive, and well led. Please see the main summary.