Beech Tree Care Home

Beech Tree Care Home is a residential care home providing nursing and personal care to 57 people at the time of the inspection. The service is registered to support up to 60 older people and younger adults with a variety of nursing needs. It accommodates people in a purpose-built building on three floors.

People’s experience of using this service and what we found

People received care and support that was safe, effective, caring, responsive and well-led. People were protected from avoidable harm, abuse and other risks to their health and welfare, including the risk of the spread of infectious diseases. People had their medicines in line with their prescriptions and preferences.

People’s care and support was effective and based on detailed assessments. Care plans reflected people’s physical, mental and social needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

There were caring relationships between people and staff. Staff knew people, their interests, life histories, and families. Staff respected and promoted people’s privacy and dignity, and encouraged people to be as independent as possible.

People’s care and support met their needs and reflected their preferences. The provider was aware of and followed best practice guidance. People could take part in activities inside and outside the home. The provider was aware of the importance of preventing social isolation.

The service was well led. There was focus on meeting people’s individual needs and preferences. There were effective quality assurance processes in place. The manager had plans to maintain and improve the quality of the service.

For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk.

Rating at last inspection

The last rating for this service was good (published 4 April 2018). Since this rating was awarded the registered provider of the service has changed. We have used the previous rating to inform our planning and decisions about the rating at this inspection.

Why we inspected

This was a planned inspection based on the date of registration.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.