The Care Quality Commission
  • Doctor
  • GP practice

Shoebury Health Centre Also known as Dr. Francisco Javier Palacin Amenos

Overall: Good read more about inspection ratings

Campfield Road, Shoeburyness, Southend-on-sea, SS3 9BX (01702) 577703

Provided and run by:
Dr. Francisco Javier Palacin Amenos

Important: The provider of this service changed - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Shoebury Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Shoebury Health Centre, you can give feedback on this service.

27 January 2020

During a routine inspection

We carried out an announced comprehensive inspection at Shoebury Health Centre on 27 January 2020 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs and was in line with best practice guidance.
  • Patients told us that staff treated them with kindness and respect and involved them in decisions about their care. They told us staff went the extra step to ensure that their needs were met.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • Staff told us that they felt involved in the practice and that their suggestions for improvements in systems were listened to and action taken.

Whilst we found no breaches of regulations, the provider should:

  • Review the process around immunisation status checks required for staff to make sure it takes into account current guidance.
  • Consider how to improve the uptake rate of cervical screening.
  • Review the system for recruitement to ensure that copies of identity checks are kept when recruiting new staff.
  • Improve the systems for informing temporary staff of vital system alerts.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care