The Care Quality Commission
  • Hospital
  • Independent hospital

Eagle Eyecare Limited

194 Totley Brook Road, Sheffield, South Yorkshire, S17 3QY (0114) 348 0781

Provided and run by:
Eagle Eyecare Limited

All Inspections

29 September 2021

During an inspection looking at part of the service

Due to the focused nature of this inspection we inspected but did not rate the service.

The CQC carried out a second responsive follow up inspection at Eagle Eyecare Limited on 29 September 2021. This inspection was undertaken following notices of decision served to the provider under section 31 of the Health and Social Care Act 2008.

The Section 31 notices of decision were served in April 2021 and July 2021 and required the provider to immediately suspend the carrying out of regulated activities at the registered premises and from satellite locations including ‘The Surgery@Wheatbridge’.

We undertook this inspection to review progress the provider had taken to address the concerns we had previously identified.

At this inspection we found that the provider continued to not have the leadership and management to effectively run the service; and we had ongoing concerns about the oversight the registered manager had in the running of the service.

There was an absence of underpinning governance arrangements and audits to ensure patient safety.

The arrangements for the service to use facilities at the ‘Surgery@Wheatbridge’ remained unclear and there was still no service level agreement in place.

We did not find evidence the registered manager had developed procedures to ensure staff were competent through the provision of training and development.

We remained concerned that patients would be exposed to the risk of harm if the service resumed the provision of care and treatment.

Following this inspection, under Section 31 of the Health and Social Care Act 2008, we suspended the provider in respect to the regulated activities for a further time limited period to give the provider opportunity to take action to reduce and mitigate the risks. We took this urgent action as we believed a person would or may be exposed to the risk of harm if we had not done so.

30 June 2021

During an inspection looking at part of the service

We did not rate this service.

The CQC carried out a responsive follow up inspection at Eagle Eyecare Limited on 30 June 2021. This inspection was undertaken following a notice of decision served to the provider under section 31 of the Health and Social Care Act 2008.

The Section 31 notice of decision was served in April 2021 and required the provider to immediately suspend the carrying out of regulated activities at the registered premises and from satellite locations including ‘The Surgery@Wheatbridge’.

We undertook this inspection to review progress the provider had taken to address the concerns we had identified.

At this inspection we found that the service did not have the leadership and management to effectively run the service; we had concerns about the oversight the registered manager had in the running of the service.

There was an absence of underpinning governance arrangements and audits to ensure patient safety and determine patient outcomes.

The arrangements for the service to use facilities at the ‘Surgery@Wheatbridge’ were unclear and there was no service level agreement.

We did not find evidence the registered manager ensured staff were competent through the provision of training and development. Staff were also unclear about their roles, responsibilities and accountabilities.

We did not find evidence that patients had come to harm. However, we were concerned that patients were exposed to the risk of harm.

Following this inspection, under Section 31 of the Health and Social Care Act 2008, we suspended the provider in respect to the regulated activities for a further time limited period to give the provider opportunity to take action to reduce and mitigate the risks. We took this urgent action as we believed a person would or may be exposed to the risk of harm if we had not done so.

21 April 2021

During an inspection looking at part of the service

We did not rate this service.

We found that the service did not have the leadership and management to effectively run the service; we had concerns about the involvement of the registered manager in the running of the service.

There was an absence of underpinning governance arrangements and audits to ensure patient safety and determine patient outcomes.

The arrangements for the service to use facilities at the ‘Surgery@Wheatbridge’ were unclear in the absence of a service level agreement.

We did not find evidence the registered manager ensured staff were competent through the provision of training and development. Staff were also unclear about their roles and accountabilities.

However, we did not find evidence that patients had come to harm.

Following this inspection, under Section 31 of the Health and Social Care Act 2008, we suspended the provider in respect to the regulated activities for a limited time period to give the provider opportunity to take action to reduce risks. We took this urgent action as we believed a person would or may be exposed to the risk of harm if we had not done so.