Updated 21 January 2019
Dr. Arul Savio Gaspar, Dr. Akila John and Dr. Adnan Masood are the registered providers of St Clements Surgery, which is located in a multipurpose building in Nechells, Birmingham, providing NHS services to the local community. Further information about St Clements Surgery can be found by accessing the practice website at www.stclementssurgery.myhealthcare.co.uk
Based on the most recent published data available from Public Health England, the levels of deprivation in the area served by St Clements Surgery shows the practice is located in a more deprived area than national averages, ranked at one out of 10, with 10 being the least deprived.
(Deprivation covers a broad range of issues and refers to unmet needs caused by a lack of resources of all kinds, not just financial).
The practice serves a slightly higher than average patient population aged between birth to 18. The number of patients aged 65 and over is below local and national averages. Based on data available from Public Health England and 2011 Census, the Ethnicity estimate is 35% White, 7% Mixed race, 35% Asian and 21% Black.
The patient list is 5,750 of various ages registered and cared for at the practice. Services to patients are provided under a General Medical Services (GMS) contract with Birmingham and Solihull Clinical Commissioning Group (CCG). GMS is a contract between general practices and the CCG for delivering primary care services to local communities.
The surgery has expanded its contracted obligations to provide enhanced services to patients. An enhanced service is above the contractual requirement of the practice and is commissioned in order to improve the range of services available to patients.
On street parking is available with some designated parking for patients who display a disabled blue badge. The surgery has automatic entrance doors and is accessible to patients using a wheelchair and push chairs.
Practice staffing comprises of three GP partners (two male and one female) and one salaried GP (male). The clinical team also includes one practice nurse and two health care assistants. The non-clinical team consists of a practice manager and a team of administrators and receptionists.
St Clements Surgery is also a teaching and training practice providing placements for GP registrars on a six-month rotational basis. (GP registrars are qualified Doctor training to specialise in General Practice). At the time of our inspection there were two GP registrars on placement.
The practice is open between 8.30am and 6.30pm on Mondays to Fridays. With the exception of Thursdays where opening times are between 8am and 1pm.
GP consulting hours are available between 8.30am and 6.30pm Mondays to Fridays, except Thursdays where GP consulting hours are between 9am and 1pm.
The practice is part of Myhealthcare Partnership (a federation of GPs) this enabled patients to access evening appointments from five local Hubs Monday to Friday between 6pm and 8pm, as well as Saturdays and Sundays between 8am and 8pm.
The practice has opted out of providing cover to patients in their out of hours period as well as Thursday afternoons when the practice closes from 1pm. During this time, services are provided by Birmingham and District General Practitioner Emergency Rooms (BADGER) medical services. Phone lines are closed between 1pm and 3pm Monday to Fridays, during this time calls are diverted to BADGER.
Dr. Arul Savio Gaspar, Dr. Akila John and Dr. Adnan Masood have been registered to provide Diagnostic and screening procedures, Family planning services, Maternity and midwifery services, Surgical procedures, and Treatment of disease, disorder or injury at St Clements Surgery since April 2013.
The surgery was previously inspected over two days in February and March 2018 and rated overall as requires improvement.