The Care Quality Commission
  • Dentist
  • Dentist

Archived: Easy Smile Folkestone

45-47 Canterbury Road, Folkestone, Kent, CT19 5NJ (01303) 252995

Provided and run by:
Easy Smile Folkestone

Important: The provider of this service changed - see old profile
Important: The provider of this service changed. See new profile

All Inspections

23 December 2013

During a routine inspection

We spoke with four patients. Patients told us they were very satisfied with the clinic. They said they never had to wait long for appointments, and in an emergency they had always been seen on the same day. One patient said 'I have never seen the same dentist twice as the clinic has changed so many times'. Another patient said 'The clinic is clean but the d'cor is shabby'.

Patients said their treatment plans were always explained and discussed with them, including choices about treatment and costs. Patients said that the practice was always clean, and all the staff were friendly and welcoming.

We found that there were effective systems in place to reduce the risk and spread of infection. We found that patients who used the service understood the care and treatment choices available to them. We found that the provider had an effective system to regularly assess and monitor the quality of service that patients received.