Updated 31 January 2020
Tong Medical Practice is situated at 2 Proctor Street, BD4 9QA, Bradford, West Yorkshire and provides services for 8,955 registered patients. This is a purpose built health centre, which is accessible with car parking and a pharmacy nearby. The surgery is accessible by public transport.
The surgery is situated within the Bradford Districts Clinical Commissioning group (CCG) and provides services under the terms of a primary medical services (PMS) contract. This is a contract between general practices and primary care organisations for delivering services to the local community.
The provider is registered with CQC to deliver the Regulated Activities; surgical procedures, diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder or injury.
Practice figures show a diverse population with 57% of the population identifying as British, white British or mixed British. In addition, 14% of the population identified as black, Asian or mixed descent and the practice also supports a growing population of eastern European patients.
The practice supported above average numbers of children, 28% of the population was aged 18 or under which was above the CCG average of 24% and the national average of 21%.
Information published by Public Health England, rates the level of deprivation within the practice population as one, on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest. People living in more deprived areas tend to have a greater need for health services. Male life expectancy is 75 years compared to the national average of 79 years. Female life expectancy is 79 .5years compared to the national average of 83 years.
Tong Medical Practice is a partnership consisting of two full time GPs, (one male and one female). There is a female salaried GP who is currently on maternity leave and two male long term locums who both work part time. In addition, there are two full time Advanced Nurse Practitioners (ANPs), one male and one female, two practice nurses and two healthcare assistants (HCA) all of whom are female. There is also a full-time business manager and a team of reception and administration staff.
The reception at Tong Medical Practice is open between 8am and 6pm Monday to Friday. A range of appointments are available during morning and afternoon clinics and commence at 7.30am each week day. Pre-bookable appointments were available to all patients at additional locations within the city, as the practice is a member of a GP federation.
Appointments are available between 6.30pm and 9.30pm Monday to Friday and Saturday and Sunday, 10am until 1pm. Patients can see a range of practitioners including a physiotherapist, a mental health worker, a phlebotomist, nurses and GPs.
Out-of-hours treatment can be accessed by calling the surgery telephone number or contacting the NHS 111 service.
During our inspection we saw that the provider was displaying the previously awarded ratings in the practice and on their website.