We carried out an announced inspection at Dr Mirza and Partners on 7 June 2022. Overall, the practice is rated as Good.
The ratings for each key question are
Safe - Good
Effective - Good
Caring – Good (rating awarded at last inspection January 2017)
Responsive – Good (rating awarded at last inspection January 2017)
Well-led - Good
The provider was last inspected January 2017 and was rated Good overall and in all of the key questions.
The full reports for previous inspections can be found by selecting the ‘all reports’ link for Dr Mirza and Partners on our website at www.cqc.org.uk
Why we carried out this inspection
We undertook this inspection as part of a random selection of services rated good and outstanding to test the reliability of our new monitoring approach. This included focusing on the key questions safe, effective and well led. Caring and responsive were not inspected.
How we carried out the inspection
Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently.
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site. This was with consent from the provider and in line with all data protection and information governance requirements.
This included:
- Conducting staff interviews
- Completing clinical searches on the practice’s patient records system and discussing findings with the provider
- Reviewing patient records to identify issues and clarify actions taken by the provider
- Requesting evidence from the provider
- A short site visit
Our findings
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have rated this practice as Good overall
We found that:
- The practice provided care in a way that kept patients safe and protected them from avoidable harm.
- Patients received effective care and treatment that met their needs.
- The practice adjusted how it delivered services to meet the needs of patients during the COVID-19 pandemic. Patients could access care and treatment in a timely way.
- The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
Whilst we found no breaches of regulations, the provider should:
- Involve all staff members in meetings when discussing SEAs and learning outcomes and when developing practice services and the vision and values.
- Ensure all staff have completed all required training and training undertaken outside of the practice is recorded.
- Ensure all staff vaccination status is obtained on recruitment and for those staff already employed.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care