Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Cam & Uley Family Practice on 17 November 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
We saw an area of outstanding practice:
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The practice met the needs of their housebound patients and those patients who would benefit from home visits. For example, joint home visits were available with the Psychiatrist for patients living with dementia or those with poor mental health; practice nurses visited those patients who had difficulty attending the practice following a hospital discharge.
The areas where the provider should make improvement are:
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Blank prescriptions at Uley Surgery should be handled in accordance with national guidance.
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The practice should complete an infection control audit to monitor the on going management of infection control.
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The practice should review the complaint documentation process so concerns are documented appropriately.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice