Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr S C & A K Thakur Speke Neighbourhood Health Centre on 28 June 2016. While the overall rating for the practice was good, the practice was rated as requires improvement for Safe. The full comprehensive report on the 28 June 2016 inspection can be found by selecting the ‘all reports’ link for Dr S C & A K Thakur Speke Neighbourhood Health Centre on our website at www.cqc.org.uk. There were a number of improvements that we identified at this inspection and breaches of legal requirements were also found. This included;
The areas where the provider must make improvements were:
The areas where the provider should make improvement were:
This inspection was an announced desk-based review carried out on 13 February 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 28 June 2016.
This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
The findings of this desk top review were as follows:
-
The practice had addressed all of the issues identified during the previous inspection.
-
The provider had reviewed the procedures and processes for the safeguarding of vulnerable adults and children. All staff had completed training appropriate to their level.
-
All staff had completed infection control training.
- The practice developed a new complaints management policy with supporting complaints information for patients.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice