The Care Quality Commission
  • Doctor
  • GP practice

Archived: Dr's Abbatt, Coghill & Wade Also known as Denton Village Surgery

Overall: Good read more about inspection ratings

Orchard Lane, Denton, Northampton, Northamptonshire, NN7 1HT (01604) 890313

Provided and run by:
Dr's Abbatt, Coghill & Wade

Important: The provider of this service changed. See new profile

All Inspections

1 December 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Drs Abbatt, Coghill and Wade on 1 December 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There were systems in place to mitigate safety risks including analysing significant events and safeguarding however they were not consistently applied. The premises were clean and tidy. Systems were in place to ensure medicines were safely dispensed and vaccines stored appropriately and in date.

  • Patients had their needs assessed in line with current guidance and clinical staff had a holistic approach to patient care. All GP appointments were 15 minutes to enable them to provide comprehensive care. Staff promoted health education to empower patients to live healthier lives.

  • Feedback from patients and observations throughout our inspection showed that staff were kind caring and helpful.

  • Practice staff worked closely with other organisations and external professionals in planning how services were provided to ensure that they meet people’s needs. People with complex needs had care plans in place that were regularly reviewed.

  • There was a system in place to respond to and act on feedback and complaints.

  • Staff worked together as a team. There was a clear leadership structure and staff felt supported by management. It was evident that there was a strongly motivated staff team.

However, there were areas of practice where the provider needs to make improvements.

The provider should:

  • Protect patients from the risk of heat discomfort or burns from unguarded exposed hot bulbs in examination lighting. Ensure the five locations where patients could collect their dispensed medicines are risk assessed to assure themselves that adequate safety measures are in place.

  • Review the clinical audit programme to ensure continuous improvements are made to patient care.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice