• Doctor
  • GP practice

DeMontfort Medical Centre Also known as Dr David Jones & Partners Trading as DeMontfort Medical Centre

Overall: Good read more about inspection ratings

Burford Road, Evesham, Worcestershire, WR11 3HD (01386) 443333

Provided and run by:
DeMontfort Medical Centre

Latest inspection summary

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Background to this inspection

Updated 4 February 2019

DeMontfort Medical Centre is a practice situated in Evesham, Worcestershire, serving patients in Evesham and surrounding areas. The practice is located within the Worcestershire local authority, and is one of 32 practices serving the NHS South Worcestershire Clinical Commissioning Group (CCG) area.

The practice provides services for 7,416 patients under the terms of a general medical services (GMS) contract. This is a contract between general practices and NHS England for delivering services to the local community.

The National General Practice Profile indicates that 97% of the practice population are from a white background, with the remaining 3% of the population originating from black, Asian, mixed or other non-white ethnic groups. Of the total practice population (all ethnic groups), 16% are from an Eastern European background.

Information published by Public Health England, rates the level of deprivation within the practice population group as sixth, on a scale of one to ten. Level one represents the highest levels of deprivation (and therefore more deprived areas) and level ten the lowest.

The practice covers an area with a generally high level of employment. There are good transport links and a car park available on-site.

The provider is registered with CQC to deliver the following Regulated Activities: Treatment of disease, disorder or injury; maternity and midwifery services; family planning; surgical procedures; diagnostic and screening procedures.

The practice is managed by three GP partners (two male and one female). Additionally, there are five practice nurses, two of which are Advance Nurse Practitioners. In total four of these practice nurses have the status of independent nurse prescribers. There are two health care assistants who provide clinical support and carry out duties including phlebotomy services (taking blood samples). The practice also employs a pharmacist whose duties include carrying out medicines reviews and implementing medicines use and safety guidelines.

The practice’s clinical team are supported by a team which includes a practice manager, an IT administrator and medical secretary, a notes summariser, a clinical coder, and eight reception staff.

The practice’s opening times are from 8am to 7.30pm on Mondays and from 8am to 6.30pm on Tuesdays to Fridays. Appointments are also available at these times.

Extended hours appointments for practice patients are available at other nearby sites through the South Worcestershire GP Services extended hours service. These appointments are available on Mondays from 6.30pm to 8.00pm, Fridays from 6.30pm to 8.00pm, and on Saturday mornings from 8am to 12pm.

Home visits are available for patients who are housebound or too ill to attend the practice for appointments. This is at the discretion of the GPs.

The practice does not provide out of hours services to their own patients. When the practice is closed patients are directed to contact Care UK via NHS 111.

The practice website can be viewed at: www.demontfortmedicalcentre.co.uk  

Overall inspection

Good

Updated 4 February 2019

We previously carried out an announced comprehensive inspection at DeMontfort Medical Centre on 8 March 2016. Following this inspection, we rated the practice as good overall and good for all population groups.

We carried out an announced comprehensive inspection at DeMontfort Medical Centre on 22 November 2018 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • The practice reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines and best practice.
  • There were comprehensive policies and procedures to support best practice.
  • There was an open and transparent approach to safety and a system in place for recording, reporting and learning from significant events. The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • There were clearly defined and embedded systems, processes and practices in place to keep people safe and safeguarded from abuse and for identifying and mitigating risks to health and safety.
  • There were clear responsibilities, roles and systems of accountability to support effective governance.
  • Patients received effective care and treatment that met their needs.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice