During a check to make sure that the improvements required had been made
After the inspection we received an action plan which detailed how the provider would address the shortfalls. The provider's action plan informed us no new staff would commence employment until all appropriate checks, references and employment history had been gained. They told us they had appointed an administrator who held responsibility to ensure staff personnel files were up to date and advising when all appropriate information had been received for new starters. The provider told us they would undertake regular supervision with the administrator to ensure the appropriate information had been received and undertake regular monthly audits to ensure procedures were followed.
We have seen documentation to show regular supervisions with the administrator have taken place and seen the monthly audit undertaken since our last visit. These showed appropriate procedures were in place and in use to ensure appropriate checks were undertaken before staff began work.