Updated 2 December 2019
The Manor Practice is situated within Waltham Forest Clinical Commissioning Group (CCG) in East London and is located in two converted houses, with good transport links and pay and display parking on surrounding roads. The practice provides services to approximately 9200 patients, which includes patients in two nursing homes (averaging 62 patients each) with the equivalent of two floors of palliative care patients, three sheltered accommodations and three mental health accommodations.
The practice operates under a General Medical Services (GMS) contract. It is registered with the Care Quality Commission to carry on the regulated activities of treatment of disease, disorder or injury and diagnostic and screening procedures.
The practice is rated two out of 10 on the deprivation scale, where one is the most deprived and 10 is the least deprived. Ten percent of the practice population are unemployed compared to the CCG average of 6% and the national average of 4%. The practice had a higher prevalence of dementia at 1.1% compared to the CCG average of 0.4% and the national average of 0.7%.
The practice has one male and one female GP partner who are supported by three regular locum GPs who all complete a combined total of 29 sessions per week. There are two advanced nurse practitioners and two practice nurses who complete a total of 21 sessions per week, along with a pharmacist, a practice manager and deputy practice manager a team of reception and administration staff members.
The practice opens each day at 8am and closes Monday to Wednesday at 7:30pm, 6:30pm on a Thursday and 7pm on a Friday. Appointment times are as follows:
- Monday 8:30am to 12pm and 12:30pm to 7:20pm
- Tuesday 8:30am to 12pm and 12:30pm to 7:20pm
- Wednesday 8:30am to 12pm and 12:30pm to 7:20pm
- Thursday 8:30am to 12:30pm and 2pm to 5:45pm
- Friday 8:30am to 11:45am and 2pm to 6:50pm
The locally agreed out of hours provider covers calls made to the practice when it is closed, and the practice is part of the local HUB which provides GP and nurse appointments on weekday evenings and weekends when the practice is closed.