Archived: Dr AK and N Atrey

Updated 6 November 2017

The practice of Drs A K and N Atrey also known as Meadowview surgery is based in a purpose built facility in a residential area of Atherton close to local amenities. The practice is located in a more deprived area when compared to other practices nationally. The male life expectancy for the area is 76 years compared with the CCG average of 77 years and the national average of 79 years. The female life expectancy for the area is 81 years compared with the CCG average of 81 years and the national average of 83 years. There were 4700 patients on the practice list at the time of inspection.

The practice, which is also a training practice, has three (two male and one female) GP’s two are partners, a permanent salaried GP and a GP in their third year of training. At the time of inspection one of the partners had retired and the practice was in the process of recruiting for another partner and this vacancy was being covered by a locum GP. The practice has two practice nurses, two healthcare assistants a practice manager and seven reception and administration staff.

The practice advertises that it is open Monday to Friday from 8am to 6.30pm and each Monday it offers extended opening hours from 6.30pm-8pm. Patients requiring a GP outside of normal working hours are advised to contact the surgery and they will be directed to the local out of hours service which is provided by Bridgewater NHS Foundation Trust through NHS 111. Additionally patients can access GP services on Saturdays and Sundays through the Wigan GP access alliance at locations across the borough.

Updated 6 November 2017

Letter from the Chief Inspector of General Practice

This is a focused follow-up inspection of Dr AK and N Atrey for areas within the key questions safe. We now found the practice to be good in providing safe services.

We carried out an announced comprehensive inspection at Dr AK and N Atrey on 1 March 2016. The overall rating for the practice was good. The full comprehensive report on the 1 March 2016 inspection can be found by selecting the ‘all reports’ link for Dr AK and N Atrey on our website at www.cqc.org.uk.

At our previous inspection on 1 March 2016, we rated the practice as requires improvement for providing safe services as the arrangements in place for managing the following issues were not adequate:

• Suitable processes were not in place to identify children at risk and vulnerable adults.

• A paediatric oxygen mask was not available.

In addition we identified the following issues the service should improve:

• The systems for recording significant events should be reviewed.

• The arrangements for monitoring the supply of prescription pads should be reviewed.

• GPs should ensure that there is a clear and to deliver high-quality care and promote good outcomes for patients, which is shared with staff and patients.

In line with agreed timescales the practice supplied documentary evidence to demonstrate how they had improved their practices in relation to the overview of safety systems and processes since the last inspection.

At this inspection we found that sufficient improvement had been achieved to update the rating for provision of safe services to good. The practice had addressed the breaches of regulation and was now compliant with all regulations. This report covers our findings in relation to those improvements.

Our key findings were as follows:

• There were suitable processes to identify children and adults at risk and vulnerable children, adults and families.

• A paediatric oxygen mask was available.

• The systems for recording significant and monitoring the supply of prescription pads had been reviewed.

• The provider had produced a mission statement which outlined the practice’s and to deliver high-quality care and promote good outcomes for patients.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 6 November 2017

The provider had resolved the concerns for safe identified at our inspection on 1 March 2016 which applied to everyone using this practice, including this population group. The population group rating has been updated to reflect this.

The specific findings on these groups can be found by selecting the ‘all reports’ link for Dr AK and N Atrey on our website at www.cqc.org.uk.

Updated 6 November 2017

The provider had resolved the concerns for safe identified at our inspection on 1 March 2016 which applied to everyone using this practice, including this population group. The population group rating has been updated to reflect this.

The specific findings on these groups can be found by selecting the ‘all reports’ link for Dr AK and N Atrey on our website at www.cqc.org.uk.

Updated 6 November 2017

The provider had resolved the concerns for safe identified at our inspection on 1 March 2016 which applied to everyone using this practice, including this population group. The population group rating has been updated to reflect this.

The specific findings on these groups can be found by selecting the ‘all reports’ link for Dr AK and N Atrey on our website at www.cqc.org.uk.

Updated 6 November 2017

The provider had resolved the concerns for safe identified at our inspection on 1 March 2016 which applied to everyone using this practice, including this population group. The population group rating has been updated to reflect this.

The specific findings on these groups can be found by selecting the ‘all reports’ link for Dr AK and N Atrey on our website at www.cqc.org.uk.

Updated 6 November 2017

The provider had resolved the concerns for safe identified at our inspection on 1 March 2016 which applied to everyone using this practice, including this population group. The population group rating has been updated to reflect this.

The specific findings on these groups can be found by selecting the ‘all reports’ link for Dr AK and N Atrey on our website at www.cqc.org.uk.

Updated 6 November 2017

The provider had resolved the concerns for safe identified at our inspection on 1 March 2016 which applied to everyone using this practice, including this population group. The population group rating has been updated to reflect this.

The specific findings on these groups can be found by selecting the ‘all reports’ link for Dr AK and N Atrey on our website at www.cqc.org.uk.