Archived: Sea Mills Surgery

Updated 26 November 2018

Sea Mills Surgery is in an urban area of North Bristol. They have approximately 7000 patients registered.

The practice operates from one location:

Sea Mills Surgery,

2 Riverleaze,

Sea Mills,

Bristol, BS9 2HL

It is sited in a purpose built two storey building with an adjacent pharmacy. The consulting and treatment rooms for the practice are situated on the ground floor. There is limited patient parking immediately outside of the practice with spaces reserved for those with ‘blue badges’.

The practice is made up of three GP partners and four salaried GPs working alongside a team of qualified nurses and health care assistants.

The practice is a training practice for doctors who were training to be qualified as GPs, one partner acts as a trainer. Patients seen by these GPs are given longer appointments and the trainee has access to a senior GP throughout the day for support.

Patient Age Distribution

0-4 years old: 5.3%

5-14 years old: 12.2%

Under 18 years: 21.1%

65-74 years old: 22.4% - higher than the national England average.

75-84 years old: 11.5% - higher than the national England average.

85+ years old: 4.3% - higher than the national England average.

Information from NHS England indicates the practice is in an area of medium deprivation (rated at 5 with the most deprived being rated as 1) with a higher than national average number of patients with long standing health conditions. The practice population is stable with several family generations of patients registered at Sea Mills Surgery.

The practice has opted out of providing out-of-hours services to their own patients. Patients can access NHS 111 and out of hours services from information on the practice website.

The practice is registered to provide the following regulated activities:

Family planning

Diagnostic and screening procedures

Treatment of disease, disorder or injury

Surgical procedures

Maternity and midwifery services

Updated 26 November 2018

This practice is rated as Good overall. (Previous rating July 2016 – Good)

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Sea Mills Surgery on 11 October 2018 as part of our inspection programme.

At this inspection we found:

• There was a clear commitment form the team that patients were the priority of the practice this was evidenced by feedback from patients and from staff team members.
• The was a strong team ethos and culture of working together for a common aim.
• There were areas within the practice which had improved since our previous visit and they had adapted and embraced the opportunities for change.
• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they were always able to access care when they needed it.
• There was a focus on continuous learning and improvement at all levels of the organisation; we found learning was implemented at the practice to improve services for patients.

The areas where the provider should make improvement is:

• Review how they record the outcome for safety alerts.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 26 November 2018

Updated 26 November 2018

Updated 26 November 2018

Updated 26 November 2018

Updated 26 November 2018

Updated 26 November 2018