We carried out a review of the data available to us about Abbottswood Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Abbottswood Medical Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection at Drs Wunsch, Atkinson, Thomas, Evans, Embley and Baxter on 16 February 2016. Overall the practice is rated as good.
Our key findings were as follows:
There was an open and transparent approach to safety and an effective system was in place for reporting and recording significant events. The premises were visibly clean and tidy. Checks carried out during staff recruitment served to protect patients from risks of harm.
Systems were in place to ensure medicines were safely dispensed and vaccines were stored appropriately and in date for safe administration. However, more secure storage of medicines was needed in the dispensary.
Patients had their needs assessed and care delivered in line with current guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment. Staff promoted health education to empower patients to live healthier lives.
Feedback from patients and observations throughout our inspection showed that staff were kind caring and helpful.
Practice staff worked closely with other organisations and professionals in planning how services were provided to ensure that they meet people’s needs. People with complex needs had care plans in place that were regularly reviewed.
There was a system in place to respond to and act on feedback and complaints.
However, there was an area of practice where the provider needs to make improvements.
The provider should:
Review arrangements to prevent unauthorised entry to the dispensary.
Review the arrangement for identifying and recording those patients who were also carers.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice