Archived: Cornerstone Medical Practice

Letter from the Chief Inspector of General Practice

We carried out a comprehensive inspection of Cornerstone Medical Practice on 21 October 2014. We found that the provider was performing at a level which led to a ratings judgement of Good.

Our key findings were as follows:

• The practice was safe, staff reported incidents and learning took place. The practice had enough sufficient staff to deliver the service.

• The practice was effective. Services were delivered using evidence based practice.

• The premises was clean and fit for purpose and equipment was available for staff to undertake their duties.

• Staff were caring and compassionate, treated patients with kindness and respect and we saw good examples of care.

• The practice was responsive to the needs of patients and took into account any comments, concerns or complaints to improve the practice.

• The practice was well led, with an accessible and visible management team, governance systems and processes are in place and there is performance and quality management information available. Quality was high on the practice agenda.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice