Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Beaumont Lodge Medical Practice on 09 August 2016. The overall rating for the practice was good, however the practice was rated as requires improvement for the provision of safe services. The full comprehensive report on the August 2016 inspection can be found by selecting the ‘all reports’ link for Beaumont Lodge Medical Practice on our website at www.cqc.org.uk.
This inspection was desk-based review carried out on 15 February 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 09 August 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is now rated as good.
Our key findings were as follows:
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Clinical waste bins were stored securely and safely in a designated secured area.
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The gas boiler had been serviced and an electrical installation safety check had also been carried out.
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Written protocols were implemented to support reception staff in their duties around prescribing.
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Significant events and safety alerts had been added as a standing agenda item for practice meetings.
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A system was in place to check registration with the appropriate professional bodies for nursing staff and GPs.
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Documentation for monthly checks on emergency lighting and fire exits had been updated to ensure emergency lighting was included.
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A documented process was put into place to support the system in place to follow up children who did not attend for immunisations. This included telephone contact on the day, which was recorded in the patient record and a further appointment was booked for the following week.
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The practice considered how to control noise to ensure conversations held in consultation and treatment rooms could not be overheard. The volume on the waiting room television had been adjusted which had resolved this.
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The patient registration form was amended to include a carers section so patients could be identified on the patient record system accordingly. GPs were also encouraged to record patients on the system as a carer when they became aware. Leaflets regarding services for carers were also available in the waiting areas.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice